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MAREA SURF SCHOOL CANCELLATION POLICY

Ocean & Weather Conditions

Surfing takes place in natural ocean conditions, which are beyond our control.

Lessons will only be canceled if ocean or weather conditions are deemed unsafe by our instructors.

 

If Marea Surf School cancels due to unsafe conditions or operational reasons, you may choose to reschedule or receive a full refund.

 

Lessons proceed as scheduled unless ocean or weather conditions are deemed unsafe by our instructors.

 

If you decide to end your lesson early due to personal preference, surf conditions, or weather, refunds will not be issued.

 

Booking & Deposit

A $200 MXN deposit per person is required at the time of booking to secure any lesson or activity.

The remaining balance is due on the first day of service before the activity begins.

Deposits are non-refundable.

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If a booking is canceled at least 24 hours before the scheduled start time, the deposit may be transferred to a new date within 30 days, subject to availability.

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Cancellations made less than 24 hours before the start time, late arrivals, or no-shows forfeit the deposit.

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Lessons are transferable to another individual.

 

Packages & Multi-Day Bookings

For multi-day packages, the full amount is due on the first day of service.

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If a package is canceled before it begins, the deposit is non-refundable and the remaining balance will be refunded.

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Once a package has started, it is non-refundable.

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Unused sessions may be transferred to another person or rescheduled within 30 days of the original start date, subject to availability.

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Unused sessions expire after 30 days.

 

Medical Emergencies

Refunds may be considered in cases of documented medical emergencies.

 

Unused sessions expire after 30 days.

Rental Policy

• Full payment for board rentals and equipment is due the first rental day.
• Rentals are non-refundable once paid.
• Equipment damage fees may apply (see waiver form).

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By confirming your booking and submitting your deposit, you agree to these terms.

 

Liability & Safety (Waiver Required)​

All participants must read and sign the Release of Liability and Waiver before any activity (surfing, hiking, snorkeling, boat tours, transportation, etc.).

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Before signing, you must understand:

  • Activities involve risk, including but not limited to waves, currents, boats, uneven terrain, wildlife, and transport hazards.

  • You accept these risks and release Marea Surf School from liability.

  • You authorize medical assistance in emergencies at your expense.

  • You consent to use of photos/video for promotional purposes.


 Sign the waiver here:
https://forms.wix.com/f/6988579222105096688

 

If you prefer Spanish:
https://forms.wix.com/f/7223737471131976303

 

(The English version prevails if there is any discrepancy.)
 

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