top of page
Sayulita Surf.jpg

FREQUENT ASKED QUESTIONS 

FIND THE MOST COMMON QUESTIONS IN THE F.A.Q. SECTION

We're here to make your experience as smooth as possible. Whether you're curious about booking a lesson, understanding our services, or simply looking for more information, you've come to the right place. Our Frequently Asked Questions (FAQ) section is designed to provide quick and comprehensive answers to common queries.

If you don't find what you're looking for, feel free to reach out to us directly. We're always here to assist you on your journey.

  • Why do you ask for a deposit?
    We ask for a small deposit to secure your reservation, allowing us to tailor your experience and guarantee your spot on the waves. This deposit not only helps us prepare for your arrival but also ensures that we can provide you with the best possible service. The deposit will be deducted from the total cost.
  • How can I make a reservation or book a surf lesson?
    Booking a surf lesson is easy! Simply reach out to us via our website, Instagram, WhatsApp, email, or our Google page. Send us a message with details about what you'd like to book, and we'll get in touch with all the information you need. We'll guide you through the process, from payment options for the deposit to what you should bring for the lesson.
  • What is your cancellation policy?
    Please refer to our cancellation policy on our website for details on cancellations, rescheduling, and refunds.
  • Are there discounts available?
    Check our website for any ongoing promotions or discounts. We also offer group discounts for multiple bookings.
  • What is the level of the surf break?
    We cater to various skill levels, from beginners to advanced surfers. Our instructors will tailor the lesson to match your abilities.
  • Can I just show up at departure time?
    While we recommend booking in advance to secure your spot, you can also show up at the departure time, and we'll do our best to accommodate you.
  • Where can I leave my stuff during the lesson/rental?
    We provide lockers (bring your own lock) for your belongings while you're out enjoying your lesson or rental. You can trust that your items are safely stored during your surfing experience. For the surf trips we advise you to leave any valuables at the accommodation and just bring the necessary money.
  • Can I request a specific instructor?
    While we cannot guarantee specific instructors, we'll do our best to accommodate requests based on availability.
  • Can I choose my own board?
    Absolutely! When you arrive for your lesson or rental, you have the freedom to choose your own surfboard based on your skill level and preferences. Our experienced staff is there to assist you in selecting the right board, especially if you're unsure. We're dedicated to ensuring you have the best equipment for an enjoyable surfing experience.
  • How many people are typically in a group lesson?
    We maintain a lower instructor-to-student ratio (4:1) to ensure personalized attention and effective learning.
  • How many surf breaks are there in the area?
    There are several surf breaks in the area, each offering unique conditions suitable for different skill levels.
  • Are there options for advanced surfers or those with more experience?
    Absolutely! We offer advanced lessons and provide a range of high-performance surfboards for experienced surfers.
  • How long does the lesson take?
    Duration: 1.5 to 2 hours depending on your level. Beginner lessons start with a 20 minute on sand instruction before they'll head into the water (1,5 hours) For those who are advanced+, we ask for a quick on land skill check before we head to the water (1,5 hours)
  • What is the structure of the lesson?
    We start with a 20-minute on-beach instruction covering board positioning, paddling techniques, safety, wave-reading, and more. After this warm-up, you’ll head to the water, catching waves with your instructor for 1.5 hours. For those with experience, we conduct a quick land-check of your skills to make any necessary adjustments. If all looks good, you’ll continue in the water for another 1.5 hours. If you have a lesson package, the entire session (1.5 hrs) is spent in the water after the first day.
  • Do you need to know how to surf before?
    No prior surfing experience is required. Our lessons cater to all skill levels, including beginners.
  • Are the lessons private or in a group?
    We offer both private and group lessons. You can choose the option that best suits your preferences.
  • From what age can we book a surf lesson?
    We welcome surf enthusiasts of ages above 5+. Participants under 18 require parental consent.
  • What is included in the lesson?
    Our surf lessons include professional instruction, necessary equipment (surfboard and rash guard), transportation to/from the breaks in Punta de Mita, and a memorable time in the waves.
  • Do you have to swim?
    Basic swimming skills are recommended for your safety.
  • Where can I get a lesson?
    Our surf lessons are conducted at Sayulita and one of the breaks in Punta de Mita. Check our website or contact us for details.
  • What does the break look like? (rocks, sand, etc.)
    Our surf breaks in the area vary, featuring a mix of sandy bottoms and rocky formations. Our instructors will explain the break to you before entering the water.
  • What happens if it's raining on the day of my lesson?
    Surf lessons are generally rain or shine. However, in case of severe weather conditions, we'll communicate any changes or cancellations.
  • How do you determine if the conditions are suitable for a lesson or rental?
    Our experienced instructors assess weather and surf conditions to ensure a safe and enjoyable experience.
  • Do you offer surf packages for special occasions or events?
    Yes, we offer customized surf packages for special occasions. Contact us to discuss your requirements.
  • Is there parking available near the surf school?
    Sayulita is a small town with limited parking and high vehicle traffic. We recommend parking your car on the designated spots outside of town and taking a short walk to the center. This ensures a more convenient experience and contributes to the overall charm of our small beach town. For details on parking locations, feel free to inquire, and we'll provide the information upon request.
  • How do you determine if the conditions are suitable for a lesson or rental?
    Our experienced instructors assess weather and surf conditions to ensure a safe and enjoyable experience.
  • Is there a place to shower after the lesson?
    There is a beachside shower available for rinsing off. It's located just before you head back onto the street. We aim to ensure you have everything you need for a comfortable and enjoyable surfing experience.
  • Are there restroom and changing facilities at the surf location?
    We provide a changing room in our shop for your convenience. Additionally, there is a beachside shower available for rinsing off. It's located just before you head back onto the street. We aim to ensure you have everything you need for a comfortable and enjoyable surfing experience.
  • Are there any upcoming surf events or competitions in the area?
    Contact us for information on upcoming surf events and competitions in the area.
  • What can I bring on the surf trip?
    Please ensure you have your swimwear, reef-proof sunscreen, a towel, and some water/snacks for your comfort. While the beach we visit is very safe, we recommend leaving any valuables at your hotel. If you plan to make any purchases during the trip, carrying some small change is sufficient.
  • Do your boards have insurance?
    Our rental boards are not insured. Any damage incurred during the rental period is the responsibility of the renter. We provide a price list of potential damages upon request for your review. If you have any questions about the damage pricing, feel free to ask—we're here to help!
  • What do I need to bring to the lesson?
    For your lesson, please bring your swimwear, reef-proof sunscreen, a towel, and some water/snacks for your comfort. If you have any specific questions about what to bring, feel free to check our website or get in touch with us directly. We're here to help ensure you have a great surfing experience!
  • What is the best time to surf?
    Surf conditions vary, but we recommend aiming for mid-tide for optimal surfing experiences. High tide can result in too much water, limiting wave power, while low tide may cause waves to close out rapidly. For personalized recommendations based on current conditions, check our website or contact us.
  • Are there nearby places to eat or grab a drink after surfing?
    Yes, there are local cafes and restaurants near our surf locations where you can enjoy a meal or refreshments after your surf session.
bottom of page